Auto refill of a common medication out of stock
I have a prescription for a frequently prescribed medication that automatically refills. DiRX is out of inventory and they have been out of inventory for more than a week. When I call, they say they have no inventory and do not know when they will receive inventory. I talked to the customer service and pharmacy teams and got the same answer. Any purchasing system has order date information and the expected delivery information and should be able to predict auto refill inventory requirements.