Useless After Sales Huawei Matestation X
Ordered a Huawei Matestation X, it arrived in a few days. It's not a cheap computer. I opened it up to find the keyboard is a French or Belgium AZERTY keyboard. I am an author and I can't write with this, the buttons are in French and keys are in a different order. I contacted Huawei UK for a replacement QWERTY keyboard. After 2 weeks nothing. Contacted them again to be told they cannot supply one. I was never told at the purchase that it was not an English keyboard. Offered me a £30 voucher to buy a Huawei product from their site. Sadly they do not have any keyboards or anything for sale at £30. I had to purchase a generic keyboard from Amazon for £30. After-sales are unhelpful, and won't refund the cost of another keyboard. I have a French AZERTY keyboard for sale if anyone wants one.