I had the best experience with Havie
I had the best experience with Havie. I was extremely excited to get this product ordered that I had forgotten to add my apartment number for delivery. I reached out initially and was told they cannot update it since it shipped and then after not receiving it (in hopes of it just being delivered to the building with management redirecting it to me), I kind of gave up hope. From previous experiences I haven’t had the best luck with customer services regarding shipment orders etc. I was hoping to move my salt rock lamp into my kids bedroom and had ordered the Havie lamp for myself. After seeing several ads of the Havie lamp I decided to try to reach out to customer service and had the best experience! Isabelle was extremely helpful and quick to make sure a replacement was sent out, she responded in less than 24 hours in all the emails that were exchanged and was so pleasant to communicate with! I am so glad I reached out and am really looking forward to enjoying my new lamp! I appreciate amazing humans that care about others and quality products that benefit our overall health and well-being!