Faulty goods and terrible customer service …
I received a faulty rod pod and initially requested a replacement part. A photo and then a video was requested and it's now been over a week since I sent them. Apparently they are reviewing my return despite their own T&Cs state you can return within 50 without a reason. I've chased this several times and the response is always I'll pass it onto the returns team. Also to note delivery estimates are allot longer than advertised.