Slow shipping and customer service
Recently bought a Wowgo 3E with the 2-7 days shipping. When a whole week passed by without them even sending the board I wrote that I felt disappointed as they had also lowered the price of the board in that time. To be fair they said that they were having trouble with customs, but this was some information that I would have liked beforehand and they completely ignored the part of the mail regarding the new lowered price. I then told them to please cancel my order and that I had made up my mind. Only then did they try to offer me the discounted difference back, instead of cancelling my order like I told them to twice in the email. I now have to wait another day for them to respond to my mail even tho I responded within seconds as it seems that 1 email per day is their limit. I really like their boards but I cannot stand by a company that keeps you in the dark and will only help you when you try to cancel the order.