Ranked the best electric skateboard since 2017. The electric skateboard is Indestructible, Powerful, Smooth and Safe to Ride Anywhere.Now you can find those really nice electric long board and short board on www.wowgoboard.com.Wowgo AT 2, all terrain skateboard. Wowgo Mini 2 electric short board.Wowgo 3 and 3X, Hub motor skateboard and belt- driven skateboard.
After 2 months the grip tape started bubbling up, a bolt fell out and both seals on the battery covers were out of place. I filed a warranty claim with wowgo and they told me to pop the grip tape bubbles with a pin and fix the battery cover seal myself - I pushed them on making it right and they did send me new bolts and offered a 15 dollar rebate - which I declined in favor of leaving this review. I also have a Tynee board - which I would recommend over the wowgo brand.
Wowgo support is very helpful. I’ve had a lot of questions and concerns with my board but I love the product a lot. Regardless, their customer support is some of the best and most professional I have had the pleasure do deal with. Thank you Wowgo. Shout out to Jason as well!
Customer Service was informative and helpful throughout the entire sale and delivery. Item its working as advertise and with no issues to the date. Looking forward to keep enjoin by new longboard.
I have a WOWGO electric longboard, whose one tiny part was worn down. After few messages with info email, WOWGO team has dispatched spare part I needed to start new season. Really supporting team, highly recommended👌
I purchased the WowGo 3E Electric Skateboard & Longboard for my son for Christmas.
As soon as he unwrapped it there were problems!
The board was mounted backwards so the arrow meant to indicate the forward motion of the board was going backward.
Less than a month into riding the board the remote control was not communicating correctly with the board and stopped charging completely.
Then the screws started falling out! 5 screws total leave been lost.
Despite a one year warranty, Wowgo has been slow to respond and their solution was to send me more screws!
So they could fall out again?!?
DO NOT SPEND YOUR MONEY HERE!
Cancelled my order after being told there would be delays and hefty import taxes. I have waited over 3 weeks for the refund, customer services have gone quiet and I've had to resort to raising a dispute with my bank. Maybe the product is great, but with support like this I would strongly suggest looking elsewhere
I recently purchased the WowGo 2S Max (2-in-1) and I’m really satisfied with the experience.
The board itself is well-built, smooth, and powerful – perfect for weekend rides and daily fun. It handles great on asphalt and concrete, and the ability to switch wheels adds versatility depending on the terrain.
What impressed me most was the customer service. Ella from the support team was consistently responsive, kind, and professional. Communication was clear, and every question I had was answered quickly and helpfully.
It’s refreshing to deal with a company that not only delivers a great product but also truly values its customers.
I’m happy I chose WowGo – and would definitely recommend it to anyone looking for a reliable electric skateboard and solid support.
Big thanks to the WowGo team – and especially to Ella! 🛹👏
Very dissapointed of wowgo, all the support I received was a shoulder shrug and an invitation to dispose my board and buy a new one. I did buy an other one, a used one from yet ANOTHER dissapointed customer, and with the parts I repaired my older board and saved millions of liters of water from pollution from the battery etcetera. I am in the market for a new board and is not going to be a wowboard for sure.
Beware of these thieves! First, they tried to trick me with a 2-month delivery delay. I cancelled the order and demanded a refund. They wrote that they would send the money back within 2 weeks. More than 2 weeks have passed, and they still haven’t returned the money. What’s more, they no longer reply to emails. They have simply robbed me, and they will do the same to you. Beware of them – they are scamers and thieves!
Guys watch out it’s a scam!!! Don’t trust this company, they don’t have goods on EU warehouse. After 4 days since the transaction, I contacted them to ask why they hadn’t shipped my order yet. They told me they don’t have the item in the EU and the shipping would take 2 months. Moreover, they charged me 30 dollars more for the shipping. I demanded a cancellation and a refund, to which they replied it would take 2 weeks. They freeze your money, and you can’t be sure if you’ll ever get it back. If I don’t receive the refund, I will certainly report them to the European consumer protection authorities
I bought a board online and it said 2-7 days shipping. They informed me that they are out of stock and it is 2 months plus until it is back in stock. They offered a 40 USD rebate but I declined and wanted my money back. Support went silent for 4 weeks until I told them the next mail will come from my lawyer. Never again...
Logistical nightmare, avoid responsibility and are not transparent with expected shipping time etc. the boards are decent for the price. But they won’t live for more than 1-2 seasons due to cheap materials.
Wowgo also offers people a 10-30usd cupon if you give them a 5star review… so the 5atae reviews can be ignored. I have the emails to prove this.
I have a wowgo at2 board and for the price is really good i thing. Lot of fun on terrain and asphalt too with cloudwheels. Speed and range is nice. I ridee over 5000km and it still working properly. After some time I damaged the motor but I replaced it with a new one and the board continues to work as it should. When i try to comunicate with brand they always write me back. When I try to communicate with the brand, they always write back and try to accommodate the request and answer questions.
The board is Great ! Customer service is top notch
The board is Great ! The customer service is great! Emmy in particular,is extremely helpful! It’s a great product! 150 stars if I could give that many…will definitely do future business with WowGo
Appalling customer service - terrible quality control
Avoid this company at all costs.
They supplied an AT2 plus board with the trucks installed incorrectly and will not fix the issue. They simply stopped responding and said "Because you accepted delivery there is nothing we can do".
Will never purchase anything from this company again and highly advise everyone to avoid.
The board came extremely fast and has worked very well. I have had it for about a month and already put 70 miles on it. When I got the board I was missing the tools it was supposed to come with however Wowgo has been quickly attempting to rectify this error. Overall I am quite happy with my board. Also get the cloud wheels theyre quite worth it.
My wowgo at2 plus almost killed me. One of motors stopped while I was riding with 30mph. I send mail to the company but customer service try to find cheeky ways to avoid the replacement of whole back track
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