What a Bunch of Clowns.
This is the second time now that I have had appointments cancelled by two different stores at the last moment. First St Austell and today Truro. This last time was an hour and a half before the visit was due to take place, no thought for the customer or their plans, just some lame excuse by a person who clearly does not care in the least, and was casual about it to the point of rudness, there is no thought that you might have had to drastically alter plans to make room for a visit. I will never use these people again, and I urge others to do likewise until the company employs a better standard of staff.