Scamming reacurring payments out of my account
I was at the AI Summit online event with Tony Robbins and Dean Graziosi in october, which was good. BUT….. I signed up for $ 1 access and now extra money has been drawn from my account without my consent. It was not stated very clearly that the $1 I paid would start a subscription or trigger an automatic $37 monthly charge. Had this been clear, I would never have signed up. I feel misled by the way this was presented and did not give consent to any recurring payment. I have also gone through all my welcome emails, and even there it is not clearly stated that a $37 subscription would begin automatically. There is no straightforward information about how or where to cancel before being charged. This lack of transparency makes it impossible for users to make an informed choice. Second, when I log into the platform, it clearly states that I do not have an active subscription. Because of that, it is impossible for me to cancel anything from my side. The system tells me I have no active plan while money is still being withdrawn from my account. This is extremely confusing from a user perspective. I have been told by my bank that the only way to stop scams like this with reacurring payments is to cancel my card, but then I will not be able to pay my other bills. Such a hassle now and not worth it at all. I tried to reach out to Tony Robbins team, but they just send me a mail which was more of an ad offering me one month free instead of solving the issue.