Terrible company
Terrible company. Zero customer service. Their app and online services direct you to their telephone chat bot which is the most retarded piece of software I have had the misfortune to experience. It doesn't understand what your saying, misinterprets, and then just hangs up on you. I've been trying to cancel my account with them for months now. It even got to the point I stopped paying, but when you don't pay they send the loan sharks after you. And when you explain you just want to terminate the service they say that's your problem with M1!