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jako

卢森堡

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Olotels.com

Don't book via this website, you only get disappointed

For our vacation in Scandinavia, we have booked two hotels through Olotels. Since we travel with our nine year old son, we arranged for a room with extra bed in both hotels. Both hotels said at check inn that the booked Olotels rooms were not suitable for this purpose and could only be corrected by the additional payment of an upgrade at check in. After returning we have sent two complaint emails towards Olotels but until now no response from them. My reservation numbers are 7093343 and 7092451 (as proof of my actual booking)

2014-08-19