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Steven

美国

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Huawei Technologies

My experience with Huawei’s warranty…

My experience with Huawei’s warranty service has been terrible. I own a Huawei Band 8 sports watch, and one of the strap hinges broke completely. For a product marketed as a sports watch, the build quality is shockingly bad—it couldn’t even handle normal use. When I contacted support to claim the warranty, they refused to cover it. The fact that a fitness band can’t withstand basic wear and tear, yet isn’t protected under warranty, is ridiculous. Even when the support agent offered a £10 discount as a "solution," it felt like a slap in the face. I’m done with Huawei. Their after-sales service is awful, and I won’t be buying their products again. Save yourself the hassle and avoid them.

2025-06-03