Poor service all round!
I ordered a pair of shoes- size 5 . They came, and were too big for me so I tried to send them back, but was told it will cost too much to send them back ( which i was told by Hobibear) - so I thought okay I will keep them and give them to a friend. I re orderd them in a size 3 which would have been the perfect size, but when they arrived the material that the size 3 shoes came in is completely different- it looks sub standard and cheap- so I emailed them several times to ask why the material is different and not up to the same standard as the size 5 ones - I have had NO RESPONSE from them whatsoever. Although the size 3 shoes are still nice I know they are not going to stay nice or last as long as they are a material and not the wipe clean leather type ones that are advertised- so be warned these trainer/ shoes should be made of a leather type, wipe clean substance- not material that is pourous and bound to get easily dirty.