Poor service
I have a Roborock Qrevo Curv. I have had it for 8 months and it just stopped working. No lights nothing. The customer service is poor at getting back to you, once they had and determined it had to go back for repairs the process was fairly quick. It took 2 weeks to repair, it was over Easter weekend so I thought the timeframe was reasonable as the service centre was only 10 miles away. I have now got it back with another issue, previously it required a new motherboard and battery and the wheels were replaced, now the wheels well one of them is clicking which may mean the replacement was not installed correctly. I love the machine however I don’t think their service is up to much.