⭐☆☆☆☆
⭐☆☆☆☆ Absolutely terrible experience. My order included alcohol, and when the Dasher arrived they refused to accept two valid forms of ID because I’m visiting from overseas. I had both forms of identification available, but they wouldn’t accept either of them. The Dasher was unprofessional, became impatient, and eventually just walked away with my order. To make matters worse, I was then charged the full amount for an order I never received. I’ve contacted DoorDash customer support twice. On both occasions I was told the issue would be resolved, but instead of refunding my $40 order, I’ve only been given a $10 credit/refund. Paying for food you never receive because of DoorDash’s handling of an ID issue is completely unacceptable. Very disappointing customer service and a frustrating experience from start to finish. I won’t be using DoorDash again.
