Shockingly awful.
Shockingly awful. Tried to book a room, gave debit card details and thought all was fine. 15 minutes or so later received an email saying the room was not available anymore. Ok, these things happen and the refund was quick so not a huge deal. Back to Trivago and yes, Morerooms have other rooms available so I choose another - only for the same thing to happen. I then contacted customer service. Meanwhile I booked with another provider (exactly the same hotel, rooms, etc) at more or less the same price (although now including a breakfast which I didn't need but hey ho) and all weren't through perfectly. I heard from Customer service who advised I clear my cache and cookies and out of interest I did but lo and behold, the rooms were still being advertised. Anyway, absolutely rubbish - they should rename themselves "No Rooms" - why advertise something that isn't available and waste people's time. Do yourself a favour and book with someone else.