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Randell Tober

美国

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Grab

I've been happily using grab for over 1…

I've been happily using grab for over 1 year now that is until this week. I started trying to add funds to grab from my gcash account and they were being approved but immediately returned. When you go over 100k php in spending, grab locks your account from further use until you supply them with "Verified ID" and "Verified Home Address". I've been submitting the documents for 3 days now and all have been deemed to be unreadable. I'm currently traveling the Philippines having to go back to taxis or now Maxim. Grab has no customer service phone number or direct contact with an online agent-email only. I have never received a email or message from grab telling me this would occur.

2024-10-10