TERRIBLE
UPDATE (4/26/2026): A customer service representative (Jing Wo) finally responded to my emails (after I sent three emails) on Thursday April 23, 2026. However, the response was inaccurate because Jing said that they have verified my order status. According to their tracking app (inept IMO, when trying track the order, you have to go through extra steps to see the results), the package has been dispatched and is en route and provided the tracking number. I stated in the first email that I sent on April 9, 2026 that I had receive the order and that it was incorrect because I ordered five bras, but received four and they were not what I ordered. So how come Jing couldn't see that I had received the order and sent the email that he/she sent. I stated that I wanted to return the order for a full refund. Like I said in my previous post, that the shipping label was created on April 4, 2026 from MOKA on 136th St., Chicago, IL 60827. So, why it took over a month to receive the order? Is because the order was shipped from 262-1205, Takanocho, Miyakonojo-shi, Miyazaki Postal code: 885-0221. I responded to the email stating that I received the order on April 9th and the email was not the response I was expecting. I received another email on 4/24/2026, offering me a refund of $20 USD or I can send the order back to them to get full refund. It would cost me more to send the bras back to them than what I paid for them. IMO, the best thing is to not deal with this company at all. The products are not acceptable and the women who claimed these bras are the best, are not being truthful at all. You will be better off going to the mall or a store near you and buy a way better bra and be happy in the long run. Listen to me, stay away from this company. They advertise on social media to "lure" you in. Doesn't even deserve one star!!!Listen to me, do NOT order from this company. The bras are cheap and I can't even describe the material of them. They feel like rubber and plastic combination. I ordered a total of seven bras (two orders 2/17/2026 and 2/28/2026). The second order was for five bras and I received four bras and they weren't even what I ordered. They took forever to receive. I received the second order on 4/9/2026 after placing order on 2/28/2026. I still can't understand why it took so long to receive when the shipping label was created on 4/4/2026 and shipped from zip code of 60827. I responded to the order confirmation the same day of ordering, asking to cancel the orders. I've yet to hear anything from them. The "women" who claims to love these bras are not truthful, because these bras are horrible! The reviews supposedly left by customers, have a lot of misspelled words. I've sent many emails with pictures, asking for a full refund, with no response as of yet and it's now April 11, 2026. Save your money and your time because this is the worst customer service I've ever dealt with, who don't respond to emails.