Good Customer Service
I love that I can get these filters when places I go to run out but they didn't package or box these for protection. They just tightly shrunk wrapped them in plastic w/ a label and that's it. UPS delivered mine today and one of the outside ones was crushed, which I suppose was their fault, not the company. These filters are delicate so to be shipped, unpackaged w/ a tight shrink wrap on a UPS truck with heavy boxes can be problematic. I'm so disappointed however, the company did reach out to make things right and I respect that. I initially put a one star review but that's not fair. I give them 5 now because their customer service is on top of it not to mention they monitor their reviews. I'll order again from them. Second chances are always a good thing.