Highly recommended.
I have had services with RackNerd for four years and now have 7 different servers and hosting accounts with them. Their customer service is outstanding, with very fast responses when you raise a ticket. I have only had downtime on shared hosting, and it's maximum a few minutes at a time. As someone who used to run a cPanel hosting service around 10 years ago, that downtime is very difficult to avoid. As my services come up for renewal with other hosts, I am finding myself migrating them to RackNerd more and more. I do wonder if this might be a case of all my eggs in one basket - I've been burnt by other providers in the past - but I have confidence in RackNerd and always recommend them to friends and colleagues. They have some outstanding offers, especially given their level of support. I would like to stress that I have received no incentive to write this and just genuinely feel that they deserve recognition for providing an outstanding service.