Absolutely Awesome...!
First allow me to make this clear, I do not work for Leawo nor have I been compensated for this review. Okay, I started using iTransfer so I might avoid having to further the ludicrous upgrade process with iTunes, but that's a different story. In any event I found an issue with the way iTransfer was displaying the music menus. I prefer they be in column format and the program kept defaulting to a box format as in the Windows 8 style. Well I contacted Leawo Support and after a couple of emails they had a clear idea of the issue. What I expected from there was that they would leave the issue standing as most other software developers do but not Leawo, nope they took the issue to their code writers and came up with a new version with the fix and sent me a link to download it. All of this happened within 72 hours of my first contact with them. OMG! What...? When is the last time that has ever happened to you...? Not only did they maintain an open, active dialog with me they actually worked out a fix and placed in my hands before I could say talk to ya later. Leawo has earned my absolute respect and appreciation. It goes without saying but I must. This type of customer service is so uncommon that it's only found in the rarefied air of the "Super Hero" atmosphere, the "Crystal Palace" if you will. Totally AWESOME!!! I will always look to Leawo first for any of my application/software needs, they can count on my total support. Very Sincerely, DS
