Why was my order several weeks later arriving?
I ordered one of the featured lifetime guaranteed fireplace grates. Est. Shipping time 10 days. I waited 14 days to contact them. Cust.Ser. Rep. said he would check and get right back to me. Did not happen. @ days later informed it was a “special order” shipped by supplier and would be shipped shortly. Arrived about a week later. No way to run a railroad.