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Carl Barber

英国

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vapesourcing.uk

Wish I'd checked "Trustpilot" reviews…

Wish I'd checked "Trustpilot" reviews before placing my order... there has been no progress on my order, even worse, the customer service is almost non-existent, no email address, no telephone contact number, no clear path to cancel an Order, just a "catch all" tick box system that is just so frustrating, customer service is essential to online traders, communication is key to good customer service, not only do this company not process their orders effectively, they have no customer contact forums worth using. So sad, Vapesourcing.UK must do better. I am now in touch with my bank to force a return of my money. update: I did eventually receive the goods and there is no issue with them, and I just received a response to my review 100 days after my complaints directly to them. Shameful customer service

2024-11-06有帮助 1