Disappointing management
Booked an appt 2 weeks ago. Got called on the day and was asked if we could move our appointment half an hour earlier to 4.30pm. We agreed. A couple of hours later we got another call telling us that as our dog hadn’t been to a professional groomer for over six weeks it would be £82!! They obviously failed to mention that when we booked it. An extra £33?! Absolutely not. We cancelled and won’t be trying them again. Maybe everyone wanted an early finish today …