Unfair refund policy – they exploit customers
I ordered from NFL Shop and requested a refund. Instead of returning my money to the original payment method, they forced me into an eGift Card that can only be used on their site. This is unacceptable and feels like exploitation. Customers should have the right to get their money back, not be trapped into spending again. Their customer service did not offer any solution. I will never shop here again and I warn others to be careful.