Elegoo Centauri carbon 2 - many many many issues.
I bought the original Centauri Carbon. Worked OK for a few months. Issues with lots of random failed prints, nozzle blocks etc, but just as bad was the software. It's very poor. It then just wouldn't print well for no exact reason. Regardless of filament make, dried or not. Many emails back & forth, and new bits sent out for me to fit. Ended up giving it to my dad as he likes to tinker, and it needed lots of 'tinkering'. I bought a Bambu Lab A1 Mini. 4 colours & smallish size. Works fantastic. Downside is the bed size. So... Decided to give Elegoo another chance. Bought the 'new' Centauri Carbon 2. What a huge mistake. Software is even worse. Set it up & managed 2 prints then problems. Then one of the small warning stickers inside the casing came loose and got stuck to, then sucked into the nozzle. Took months of emails & checks, & photos & videos & arguing to get them to finally send a new nozzle out. When it finally arrived, the solder for a connector came away. More emails, & photos & explanations commenced to which they finally agreed to send out a whole new extruder. Fitted it, calibrated it & it seemed to work OK - for 2 days. Same issues. Contacted customer service - again. Told them I wanted a refund or a new machine. To their (belated) credit (after 3 months now) they sent a whole new machine. Built it, set it up & calibrated it and it seemed to work as it should. Printed a few different models using single, and multi-colour. However, this evening, for no reason, extruder issues, software update issues, communication with my laptop issues, filament loading issues. I've emailed elegoo to say I finally want a refund. Fed up with the nonsense. When it works, it works OK (actual prints) but the software side is a constant problem. All the while, the wee A1 Mini prints away reliably churning out print after print. All in all, the quality of the Centauri Carbon 2 is nowhere near the competition. The customer service, although fairly quick to reply, are simply not good enough to counteract the poor products unfortunately. The software side is still not in the same league as more established rivals such as Bambu Lab. One positive I will say is Elegoo's slicer. It's based on orca but it works well, even compared to bambu's version of orca. Unfortunately, actually trying to get it to connect & communicate with the printer is a challenge indeed. I just ended up transferring files to the USB stick & doing it manually from that. Sorry, this is so long but some stories can't be cut down. Think hard before buying one. If you really like a challenge then it may be good for you. I just want a reliable printer that works with the absolute minimum of fuss. Maybe I got just got lucky with my A1 Mini!
