WPWPS Office★★★★★
Don't give them your credit card details
Altogether, a very dodgy company. The moment you (foolishly) sign up to buy any of their products, e.g add-ons to their free word processing software, your credit card details become a license for them to suck you dry, with them remorselessly trying to extract totally phoney debits from your card. On the other hand, the WPS software is an OK alternative to Microsoft Word. So my advice is: use their free software if you like, but never, ever give them your credit card details.
2026-08-21有帮助 2
MAmammotion.com★★★★★
Rotten to the core
If you value your time and the health of your blood pressure, do not ever do business with this company.
I bought a robot mower that came with cables which were physically impossible to connect. I emailed photos to the company showing the problem, which anyone with half a brain could easily understand. However, their 'customer support' could not have been less supportive: they treated me like an idiot, implying I didn't know what I was talking about. My complaint was passed from one support person to another, with each one misunderstanding the issue, and trying to delay a resolution by demanding yet more photos. To no avail: they persisted in not addressing the problem. After a month of about twenty emails going back and forth, I finally lost patience, invoking Consumer Law regarding goods that are 'not fit for purpose'. That did the trick: they offered a full refund on receipt of yet more photos, which I duly sent. Matter settled, or so I thought. But no, yet another support person emailed me, this time insisting that "the cables provided are correct" - again implying I was an idiot. Google Search's AI service tells me that I am not their only victim. "Dealing with Mammotion support can be incredibly draining", says Google. "Many Mammotion customers have reported similar 'looping' support experiences, where agents request repetitive logs and photos, only to stall or ignore previous refund agreements. Customers frequently describe the support as 'non-existent' once a major hardware fault occurs." And with Mammotion's manufacturing quality control being as poor as I have discovered, it's no wonder so many people find major hardware faults, and end up in the 'customer support' doom loop. Finally, don't attempt to access Mammotion's website: my anti-virus software says it's heavily infected, and won't allow me onto it. That neatly sums up the company: Mammotion is rotten to the core.
2026-05-12有帮助 1
