Parasol rib replacement …
After a freak gust of wind blew over our parasol causing one of the ribs to be badly bent. We were left wondering if we would have to scrap it. But after reaching out to Purple leaf by email they were so helpful. They helped us through the process of identifying a part number for the rib we needed to replace and the ordering process, as the rib had to come from Shanghai. They even sent a link to YouTube on how to replace the damaged rib. They then stepped in when DHL made a complete hash of the delivery! So a big thanks to Elaine and the team at Purple Leaf. I would highly recommend this company!