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PURPLE LEAF UK

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72 条评价

4.872 条评价
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关于 PURPLE LEAF UK

数据更新
网站
purpleleafshop.uk
分类
建筑与制造
所在地
中国
状态
待认证
近 12 个月
58 条评价
差评回复率
50%(1/2 条)
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商家自述

PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality.Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives.Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.

以上内容由商家自行提供,未经平台核实。

PURPLE LEAF UK靠谱吗?

PURPLE LEAF UK(purpleleafshop.uk)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 72 条用户评价,属于建筑与制造分类,口碑优秀。好评高度一致,98% 的评价为 4 星及以上;商家回复了 50% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and sturdy build of the products, which fit perfectly and look fantastic as centerpieces in outdoor spaces. Consumers also highlight the helpful and efficient customer service team, noting that support goes above and beyond to quickly resolve any inquiries or issues. However, some reviewers were not happy with split deliveries, mentioning that larger orders frequently arrived in multiple parts across different days. A few other people also felt that items occasionally arrived with minor damages or missing hardware, requiring extra attention during the setup process.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Delivered on time and top quality…

Delivered on time and top quality product

PURPLE LEAF UK 回复2026-09-27

Thanks a million for the stellar 5-star rating! "Punctual delivery and uncompromising quality" is what we live by at Purple Leaf. We are delighted to hear you had such a flawless experience with us. Enjoy every single beautiful moment outdoors!

Great product (3m x 4m metal gazebo).

Great product (3m x 4m metal gazebo). Fast delivery and easy to follow instructions. Looks fantastic as the centerpiece in our garden. Has a slightly oriental look to it. Highly recommend purple leaf.

PURPLE LEAF UK 回复2026-09-23

Thanks a million for the stellar 5-star recommendation! "Fast shipping, effortless assembly, timeless oriental aesthetics, and an undeniable garden centerpiece"—providing a gorgeous, built-to-last shelter for your home is what we live by. Enjoy every single beautiful moment under your Purple Leaf gazebo!

Fantastic service and quality parasol

Our parasol arrived promptly, included every part needed and easy instructions to follow. Great quality parasol. We also bought the cover separately and had the same experience.

PURPLE LEAF UK 回复2026-09-23

Thanks a million for the stellar 5-star endorsement! "Prompt shipping, complete parts, crystal-clear assembly, and top quality across the board"—making sure both your parasol and its protective cover deliver a flawless experience is what we live by. Enjoy every single beautiful moment outdoors!

Great Customer Service…

PurpleLeaf updated me quickly on all questions I had. They reassured me after I recently purchased a fake order of a Pergola. Delivery was a bit haphazard but that was no fault of PurpleLeaf. We care only just putting ours together so cannot comment yet on item itself but looks great so far. Definitely recommend for customer support and speed.

PURPLE LEAF UK 回复2026-09-22

Thanks a million for the stellar 5-star recommendation! "Lightning-fast support, scam-free reassurance, and dedicated customer care"—ensuring your peace of mind from order to assembly is what we live by. Wishing you a fun and easy assembly process for your new Pergola, and enjoy every single beautiful moment outdoors!

Well done

Thank you for sending the missing parts. Excellent service

PURPLE LEAF UK 回复2026-09-16

Thanks a million for the glowing 5-star rating! "Fast component replacements and zero-hassle customer care"—making sure you have everything you need for a perfect setup is our top priority. Thank you for choosing Purple Leaf, and enjoy every single beautiful moment outdoors!

real five star service from the USA

The contact was made through the Purple leaf USA web site. I had problems with the winding gear seizing up . Vivienne dealt with my email and after a short exchange of emails and photographs 0f the faulty part a new complete mechanism was posted to me. Overall I had fixed the problem in 6days That is what I call a 5 star service well done to all involved

PURPLE LEAF UK 回复2026-09-14

Thanks a million for the stellar 5-star recommendation! "Clear photo-diagnosis, swift replacement dispatch, and total resolution in 6 days"—providing hassle-free, lightning-fast support is exactly what we stand for. A special thank you for recognizing Vivienne’s top-tier service as well! Enjoy every single effortless moment under your beautifully restored umbrella!

Excellent service provided by the…

Excellent service provided by the customer support team. It’s refreshing to get straight response from someone direct without going through endless Automated systems. Well done Purple Leaf customer support team. 👍

PURPLE LEAF UK 回复2026-09-10

Thanks a million for the fantastic 5-star review! "Direct communication, zero automated hassle, and clear solutions"—that is our promise to every customer. We are thrilled our team could deliver a fast, straightforward experience for you. Thank you for trusting Purple Leaf, and enjoy every single moment outdoors!

A* service. A pleasure to deal with

Every was very simple from start to finish. Excellent communication with the customer service team, rapid delivery. Overall I’m very pleased with my purchase and looks amazing in my garden. The quality looks very good and it’s very sturdy. We chose to drill the legs into concrete through some new flags.

PURPLE LEAF UK 回复2026-09-07

Thanks a million for the wonderful 5-star recommendation! "Top-tier service, crystal-clear communication, lightning-fast delivery, and premium sturdiness"—earning your total stamp of approval means the world to us. Thank you as well for sharing your concrete anchoring method, as it serves as a fantastic safety reference for future buyers. Enjoy every single moment under your brilliant new gazebo!

Great parasol

Great parasol! Very robust, looks brilliant. The parasol cover is also extremely good quality and matches the parasol brilliantly. It also comes with an extendable rod to help to put it on and take it off. Delivery came in parts. The customer service team promptly replied and confirmed the delivery was in process and I received it quickly thereafter. Took approx 1-2 weeks to receive in full.

PURPLE LEAF UK 回复2026-08-25

Thanks a million for the glowing review and detailed feedback! "Robust construction, thoughtful cover designs with extendable rods, and quick customer support"—delivering this total package experience is exactly what we strive for. Thank you for your patience with the multi-box delivery process and for trusting Purple Leaf. Enjoy every single relaxing moment under your gorgeous new parasol!

Good service and handling of an…

Good service and handling of an exchange umbrella. Excellent product

PURPLE LEAF UK 回复2026-08-12

Thank you so much for taking the time to share your wonderful 5-star review! "Superior product quality paired with hassle-free exchange service"—delivering a seamless replacement process and ensuring you received an umbrella you absolutely love is the exact standard we strive for. At Purple Leaf, we believe great customer care shines brightest when handling exchanges and after-sales support. Thank you for your patience, trust, and support—may your new umbrella bring you endless relaxing and beautiful sunny days outdoors!

Top quality Parasol and Base

First class service Fantastic customer service Vivienne was so helpful going above and beyond Delivered on time , top quality products. Parasol is breathtaking Thank you so much

PURPLE LEAF UK 回复2026-08-12

Thanks a million for such a fantastic and passionate review! "First-class service, punctual delivery, top quality, and breathtaking aesthetics"—securing your complete endorsement across every step of the journey is the highest honor for our team. A special thank you for recognizing Vivienne’s dedication as well! Thank you for choosing Purple Leaf—enjoy every single breathtaking moment in your gorgeous outdoor oasis!

Excellent customer service and great…

Excellent customer service and great quality of the umbrella. Would thoroughly recommend this product.

PURPLE LEAF UK 回复2026-08-12

Thanks a million for the glowing recommendation! "Premium product quality backed by exceptional customer care" is the golden standard we live by at Purple Leaf. We are thrilled to hear that both our team and your new umbrella delivered a flawless experience. Thank you for choosing us, and remember we are always right here if you ever need anything else!

A very satisfying experience - highly recommend.

We received our gazebo within a week. It came in 6 daunting boxes - but to my husbands surprise, it was well labelled, with clear instructions and very easy to erect. It still took 17 hours, but with only a couple of bolts/screws missing my husband easily rectified this and we would say - if you are pretty good at diy and putting stuff together, this is a very straight forward task. The gazebo is probably up there in terms of quality, the fly screens and curtains are great - i would say, they could do with weighting down as they tend to move around in a breeze, but my husband has an answer to this also! A brilliant well made quality item - comparing to building your own - using wood and a roofing sheet etc, it represents very good value for money. We love it and anticipate using it if our summers continue the way they are. Before this, we struggled getting shade for us and our dogs - it has made our hot days easier and has elongated our evenings - what a brilliant bit of kit - well done to the manufacturers and thanks for the very quick delivery. We are very happy and highly recommend these gazebos.

PURPLE LEAF UK 回复2026-08-12

Thank you so much for such an extraordinarily detailed and glowing 5-star review! "Lightning-fast delivery, crystal-clear labeling, rock-solid quality, and unbeatable value"—earning your total stamp of approval across all these areas means everything to us. Thank you for sharing your honest assembly journey (17 hours of absolute DIY craftsmanship!) and for the sweet note about providing shade for your dogs. Enjoy every single moment under your brilliant new outdoor sanctuary!

Great quality

Great quality, quick delivery, easy to assemble and looks superb

PURPLE LEAF UK 回复2026-08-07

Thank you so much for such a complete, stunning, and powerful 5-star review! "Superior quality, lightning-fast delivery, effortless assembly, and superb aesthetics"—hitting high notes across all four of these key elements is the absolute highest compliment our team could ask for. Knowing that your new setup looks so incredible in your space makes us immensely proud. Thank you for choosing Purple Leaf, and wish you endless relaxing and beautiful moments outdoors!

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