Mixed feelings leaning towards bad
Mixed feelings. I ordered the M size of Mad hatter costume along with the wig and paid for express “next day” delivery / shipping. 2 days after that, they contact me to tell me they only have L. I go ahead with that. The costume arrives in 3 days (and it is pretty amazing), but the wig arrives in 2 weeks (so I had to buy one for my party). I ask them for a refund and ask me to send the wig back which I do. 2 months after no refund and they keep responding emails with what looks like template responses, not addressing my questions or willing to help (the person responding is called “Summer” which seems like a robot to me). “Enter your return number” which they never provided. I will not buy again here unfortunately.