Very poor quality line calling from UK
Very poor quality line calling from UK to Japan. It was "Dalek" for over half an hour in the past two occasions when I used the service (only time I used the service - happened both times). Every time customer service promised to have done some kind of "tweaks" but it shouldn't be that way, in the sense that they have to "fix" every time I make a call. I don't know why this keeps happening. I am displeased to say the least.