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Eric E

美国

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Universal Windows Direct

My new windows

Overall, I was satisfied with my windows. I had 25 windows replaced and installed. So here's some positives: 1. On time scheduled work. 2. Workers showed professionalism. 3. Work completed quickly in 2days! Things to improve: 1. Need to give customers heads up.to prep the work by telling them to take any blinds or curtains out or any furnitures. The workers told us day of the project we needed to take all 18 blinds and curtains down. 2. The workers need more floor covers or blankets to cover carpets and wood floors when working inside the house. They had some of our carpets covered but not all the areas where they were working. 3. Please check to see if all old windows parts or any wood from the frames that were cut or taken out be all picked up. I had to pick up few small metals pieces and wood chips and other parts that were fully not cleaned up. Also it would be nice to vacuum any old wood chips or dusts from all the work after windows were installed. Overall, the guys who installed my windows were friendly, hard working, and did good work.

2024-06-26