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Leanne Grabham

英国

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Coshd

Poor return policy

I ordered a costume, did my measurements and looked up size guide to order correct size. When the costume arrived it did not fit. I went back into the site and found two different size guides for the costume. The waist measurement is correct on one size guide and the bust measurement correct on the other size guide. Therefore, the sizes are not as advertised. I have contacted the company and had several e-mails from Yulia. They will not refund me fully as they don’t think they are at fault. I have had to pay £19 shipping back to China at my expense to get a refund. This is when the senders address on the label is in the UK? The stitching quality is poor and material frayed so not impressed at all. Avoid!

2024-03-03有帮助 3