I bought x2 HC35
I bought x2 HC35 - 2700 lumin Headtorches and one arrived with the charging port lose unable to charge. I returned the faulty one and asked for a refund and it was agreed £75. I checked arrival 12th April and told it had not arrived. I confirmed tracking and it had been signed for 8th April. The headtorch was already fully charged and I had used it twice before I noticed the fault when trying to top up the charge. They said it had a few light scratches so I agreed to a reduced refund of £50 (one-third off) and this was accepted my Lightmalls. Weeks passed and I chased them to be told that fault would be fixed and returned, not the refund they had originally agreed. I was expecting a refund because hearing Lightmall's acceptance of £50 refund I had bought an alternate light elsewhere. I have not received my promised refund but now have my Headtorch back. The cost of returning the item to China is over double the original shipping when bought if returning for a refund or repair if China. I would look for a UK supplier rather than the trouble purchasing with these people.