Filters smaller than advertised
Purchased 4 20x25x4 filters. They advertise that they sell same filters at a discount. Was happy initially since buying these was going to save me about $15 each. Received them tonight and noticed immediately they are smaller than advertised. Have been buying this size filter for over 10 years so it was noticeable. When installed in unit, there’s now a gap of about 1 1/2 inches of width which means these are worthless. Contacted customer service and their initial response is that it says in their specifications that they list them as smaller. If they do, it’s hidden in fine print somewhere because they list them in standard industry dimensions and they aren’t. Will not do business again with a dishonest company.