Disappointed!
I switched from TWC hoping to be pleasantly surprised with the service of ATT. Unfortunately, I haven't been pleased. First my appointment got scheduled for the wrong time. I called back to have it rescheduled. Next, when the technicians came, they encountered a problem that couldn't be resolved same day and had no time estimate for how long it would take to resolve. I had to call back to the main service center and they told me 5 business days. A whole week without interest is a great inconvienience, especially when I scheduled the installation for a day when I knew I could be home from work. Very disappointed this far.