We have no service!!
I've made several phone calls to ask for help. I am told that the service was connected at my daughter's apartment, but she does not have service. Was someone else connected? Am I paying for service that someone else is receiving? When I call for help I speak to people who speak English as a second language (I'm not sure what they are saying) or I get an English speaker who cannot answer my questions. I spend a lot of time waiting on hold for someone who seems not to be able to help. Very frustrating!