美国
Placed my first order with Venba and it was great. The price was right and the shipping and handling of the cologne was speedy and very well packaged. The customer service follow-up emails to ensure everything went smoothly were very thoughtful. Will definitely order from Venba again.
Still waiting for my Xerjoff order to ship. A tracking number was generated, but the carrier (UPS) does not have the package and getting in touch with Beauty House’s customer (lack of) service has been abysmal, at best. I reached out via email, chat and their contact form and only received a generic response from chat that UPS is having issues. Possibly, but UPS doesn’t even have the package. 🤷🏻♂️ Since placing this order I’ve have placed five additional orders from different companies all shipped UPS with no issues, so I doubt it’s a “UPS issue.” I rated two stars only because I’ve had good experiences within them in the past, but this one is making me reconsider whether I will give them future business. 
This used to be a great app; however, and no longer functions like it used to. First off, without notice, they do require a subscription to track USPS packages, if you want to track more than just one. I did subscribe as I typically have more than just one USPS package and even with the subscription, none of my USPS packages update. The status of this packages never updates or matches. What’s on the actual USPS site. I just keep getting connection errors. I have reached out to customer service several times with no resolution. I have since canceled my subscription and have decided to go with a free much more reliable app. This used to be my go to for tracking, not anymore. I would not recommend using this app, especially if you track a lot of USPS orders. EDIT: in response to the developers response to my initial posting the app is free if you want to track other packages aside from USPS. If you want to track USPS packages, then you must have a subscription to track more than one at a time. I have photo proof of the subscription I pay to your service - $2.99 per month. I am not having an issue with receiving packages. I am having an issue with your app tracking those packages which it is designed to do. Your app does not update the status of USPS packages, so why am I paying $2.99 per month for a service that doesn’t even work? I have already moved onto a better app for tracking packages. Besides, I have sent several help requests and I’m still waiting your response after sending you several pictures per your request. So see those reading my review, please don’t be fooled. I receive my package is just fine. That is not the issue. The issue is with the tracking that the app is supposed to do. And, despite the claims of it being free that is not completely true. Read the reviews on the App Store.