The products are good but the how to…
The products are good but the how to guides are not. Customer support is very slow and information is extremely difficult to piece together. They need something like ENaiBLD on the website so it can be accessed there or be sent to customers through email. It would allow customers to ask their questions, get how to guides, images, tech docs and videos etc. It would drastically improve my experience as a customer. That said, once you figure it out, the products work well. I have an Elite 10, Elite 30, X60 (kind of regret buying that as it is of limited use other than charging my portable speakers and phone), AC240 with B210.