CRCreality★★★★★
Avoid
As an anecdotal warning from my experience... Unfortunately very disappointed with creality. Bought an ender 3 v3 which experienced issues after 30 hours (x axis failed to identify the stop point).
Creality offered to ship me about 10 parts to do almost a full rebuild, I instead opted for a replacement due to the near immediate timing of a major issue, paid an uplift and received a K2.
The K2 developed a "Motor initialization failed" after getting stuck mid print in less than 2 months.
After numerous software updates, x and y axis motor assembly replacements and other troubleshooting steps Creality refuse to refund which is a legal requirement as part of section 9 of the 2015 consumer rights act.
Will now be pursuing legal action through small claims after a letter before action.
Avoid, real shame. Support was initially quite responsive but refusing to follow consumer law in your country of operation is a huge red flag.
Major faults in both devices after a month or two and a refusal to follow applicable law....
2026-08-27
CRCreality★★★★★
Flaky products and terrible support
As an anecdotal warning from my experience... Unfortunately very disappointed with creality. Bought an ender 3 v3 which experienced issues after 30 hours (x axis failed to identify the stop point).
Creality offered to ship me about 10 parts to do almost a full rebuild, I instead opted for a replacement due to the near immediate timing of a major issue, paid an uplift and received a K2.
The K2 developed a "Motor initialization failed" after getting stuck mid print in less than 2 months.
After numerous software updates, x and y axis motor assembly replacements and other troubleshooting steps Creality refuse to refund which is a legal requirement as part of section 9 of the 2015 consumer rights act.
Will now be pursuing legal action through small claims after a letter before action.
Avoid, real shame. Support was initially quite responsive but refusing to follow consumer law in your country of operation is a huge red flag.
Major faults in both devices after a month or two and a refusal to follow applicable law....
2026-08-27
