new customer
Switched from DirecTV to dish TV after many years because I got tired of the prices going up on a regular basis and terrible customer service from DirecTV. So far, dish customer service had been excellent. Installation techs were very knowledgeable, professional, and pleasant. Following installation the customer service has been good. When I call, I get an answer immediately. My only complaint is - when we were watching an on demand movie, it kept pausing and giving us a message that "the event is currently downloading. Your receiver will resume when the download is complete." We couldn't watch the movie!!!