Do Not Order - You Will Regret It
Ordered a sofa via Debenhams, not fit for purpose and couldn't sit on it comfortably for longer than a few minutes. Decided to return it and had a battle on my hands. They wanted it taken apart fully and put back in boxes which I couldn't do. They said it was a preference rather than a defect and 'not to my comfort' then charged me £65 to collect it. It took an age to get my money back (less the £65) and they were rude and demeaning, constantly referring to this being a 'budget item' which is demeaning and suggests if you can't afford something more expensive then you just accept what you get. The description was soft, plush, high comfort etc which was all rubbish. Do not use this seller, how Debenhams are endorsing them is beyond me.
