Irate with dish
I was made to believe that I was in the top 5% with my rating of credit. I was told since it was in the top 5% I could have either Netflix or NFL package of some kind for a year. So I picked Netflix. After I was set up to receive dish, I hung up with the agent and got online to look at dishes Web page. I was angry to find that dish was offering new customers that do a 2 yr agree get either Netflix or the sport package. I was irate. I then , the morning of my install , and after taking the day off from work, I received a call from the installer telling me that my install would not happen until Sunday because most of his installers called in sick. I was irate a second time. So I already have little faith in dish network. I get Netflix for free for one year which costs roughly 109 dollars. You pay 50 dollars up front which 1. I was told with a 2 yr agreement, I would not pay anything and if I set up auto pay, I would get a 5 or 10 dollar discount not sure if it 5 or 10. I saw my bank statement about three days later , there was a charge for 1 dollar and a charge for 49.95 which I didn't know about. I told my bank that they took it without notice and my bank recommended that I remove them from autopay, so I removed them. Sorry dish, unless you make it right , you have 3 strikes. I want 49.95 returned and I want the auto credit discount even tho I don't trust to set up autopay. Last but least, I . Since i was lied to regarding why i get nextflix and I did over half of the dish install while the installer screwed around with getting a wireless joey. 2. I had to operate the signal finder because the installer was freezing and hands were cold and so he couldn't get the signals found. I want Netflix for the length of the agreement and the premium movie channels for 1 yr instead of 90 days or you can void the agreement. Oh , I was pretty well forced to listen to a gentleman pushing a service for home security before my order for dish was complete. I also was told I would get this serve for free with setup. I told the agent I had a security system and he pressured and pressured, he didn't get that I didn't and couldn't get another security since I have a 2 yr agreement with ADT. Finally I told the guy no while being rude and straight forward. I don't care for inconsiderate sells. Please dish, get with it. Hire respectful sales agents. Not 18,19 yr olds. If I get my demands, I will remove this post.