They won't return my mother's ashes
I ordered a cremation ring and pendant containing my mother's ashes in December 2025. As of March 2026 I hadn't received either item and I requested a refund. It takes days to get a response to an email and then my request for refund was ignored. They said two more weeks before delivery. Two more weeks passed and still no delivery. I requested a charge back with my bank. It took until the end of April to get my money back and the ring came the same day my money was returned. They didn't send the pendant. I emailed the company and asked for a return label to send the ring back and the return of my mother's ashes that they still have to make the pendant with. I have asked for my mother's ashes three times since April and they will not return them to me. Beware of this company.