Poor service
Customer service sent me back and forth then was hung up on the sales guy on the phone I told him I have a Samsung smart tv and would like hd channels he told I qualified and he said my box was a hd box but when it was setup it was basic channels and then the installation guy told me I could upgrade just call so I did and it was 650 dollars for the hopper and 550 for the basic hd box i think it's bs but it is what it is I guys I tried calling to talk to someone about how I was told it was a had box and hold please hold please let me send transfer you over hold please let me transfer click I fell cheated thanks