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natalie

英国

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DBZ-Store

Wont refund delivery even if faulty

Ordered a wash basket from here (well debenhams deliver it they order off another company ) the wash basket arrived damaged . Hard to get hold of customer service ended up sending a email they refunded the wash basket after a while but refused to refund delivery charge as they said they actually delivered it ... even though it was faulty could not be used . Will never ever buy from debenhams again . Avoid avoid avoid

2026-01-30有帮助 2