Extremely disappointing experience. I would strongly caution others before purchasing from Exclusiva.
I purchased a shoe cabinet in July, with their website quoting approximately one month for delivery to Australia. Almost immediately after payment, I became concerned by the complete lack of communication regarding order confirmation and shipping. My attempts to contact customer service through both WhatsApp and email went unanswered. I eventually had to initiate a credit card chargeback, and only then did communication start. By mid-September, I had received just one of the three boxes required for the cabinet. Nothing further has arrived, and communication has again stopped. Based on my experience, I cannot recommend this company. Had I not initiated a chargeback through my credit card provider, I believe I would have been left significantly out of pocket with an incomplete product.