Benchmark in customer service!
Benchmark in customer service. Had an issue with a powermeter, couple of calls and emails later, all within 24 hours of first contact, I have instructions to send my faulty out-of-warranty device to have it replaced. A week after shipping it out I receive a replacement device. And I live outside the US. Wow. Just wow. I am yours truly, dear Quarq, for the rest of my days.