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Michelle

美国

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Minded

Company re-started billing months after cancellation

I was a member of TryMinded for a little over a year. I cancelled my account back in February. They charged me for March anyway but then refunded it once I complained. Today I just received a charge from them for $32.44. This is very odd as its May and I haven't been charged or used their services for months. This was also never the price of membership at any time when I was a member. I logged into my account with Minded and my account still shows my membership as cancelled. I'm giving them 24 hrs to refund my money or I will be charging back through my bank. My provider was wonderful, I wish I could have stayed just for him, but this company's shady billing practices made it so I can't use them anymore, and here they are, banging my card 3 months after I left. Stay far away, something is really wrong with this organization.

2023-05-02