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Gary Soldow

美国

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Lensabl

My order was for lenas replacement

My order was for lenas replacement, although the "replacement" was for lenses in a new frame without prescription glasses. When I received the glasses, I couldn't read or use the computer with them. I contacted Lensabl (there is no phone option), and I found the customer service to be quite awful. After that, I did have the frames adjusted, and, it turns out, that the lenses are appropriate However, this does not justify the poor customer service. Before the adjustment, they refused to even consider that they had done anything wrong. There are lots of options for ordering lens replacements online. I strongly do NOT recommend Lensable. I did have good experience with Overnight Glasses, and I would recommend that company.

2025-01-28