Easy enough to use
Easy enough to use. Was confused because did not get tickets till 60 days before trip even though booked earlier. Fees were not disclosed. Tickets were 21 Euros each but paid 47 US dollars each (almost twice).
David
美国
2★ 评价
5👁 被浏览
0👍 有帮助
2 条评价
Unable to place an order because my the card was not processed correctly.
Unable to place an order because my credit card declined but my bank did not see any record of my transaction. Your hours are limited: you close at 3pm Pacific. I called the next day after speaking with my bank. They saw no problem and no declined transactions. I called you and spoke with Haley. She attempted to make the purchase, my card was declined. I called my bank again. They did not see the transaction. When I called you back, it was 3:01pm and you did not pick up. I left a message, and Amanda called me back. She told me the item was out of stock. Today, I received an e-mail from Tamara. I replied to her e-mail that I had made the purchase elsewhere and please mark the item as purchased for the bride and groom so they won't get two. I have no idea why my card was declined. My bank does not see the transactions that you "sent" to it. They even checked with Visa and there are no transactions. But the worst of it is, you close at 3pm Pacific. This is not friendly Customer Service Hours for anyone who lives on the West Coast. I was able to find it elsewhere.